01 - Registration & Entry Control
Ticket verification, attendee processing, wristband control, waiver handling, and front-gate coordination.
Past Performance
Slide the City
Large-scale public event delivery combining temporary infrastructure, visitor operations, venue setup, and on-ground execution for a city-scale inflatable water slide activation.
50,000+
Attendees
1,000 ft
Main slide footprint
100+
Vendor partnerships
1.5M+
Social media engagement
Project: Slide the City
Sponsor / Client: Slide the City Malaysia
Period: 5-6 Dec 2015 launch (Putrajaya), 30 Sep-29 Oct 2017 (Setia Alam)
Field documentation
Mission Overview
Large-scale public event delivery built around safety, flow, and experience
Slide the City was delivered as a high-volume public activation built around temporary venue infrastructure, attendee processing, queue management, attraction operations, tube circulation, and live-event coordination.
The project required structured setup and teardown, ticketed attendee handling, ride-flow management, equipment issue and recovery, staffing coordination, hygiene support, and on-site safety controls across the operating window.
Scope of work
End-to-end event setup, visitor handling, and live operations execution.
02 - Queue Management & Visitor Flow
Structured queuing, holding zones, movement control, and throughput management.
03 - Main Attraction Operations
Launch sequencing, rider spacing, tube readiness, landing-zone control, and reset procedures.
04 - Tube Issue, Recovery & Asset Control
Distribution, collection, counting, and recirculation of inflatable tubes and rider equipment.
05 - Water & Technical Support Systems
Water supply, pump operations, pressure continuity, and technical readiness during live operations.
06 - Safety Marshals & Incident Response
Risk monitoring, minor incident response, and escalation controls across high-density areas.
07 - Event Infrastructure & Site Setup
Attraction footprint setup, barricades, counters, signage, waiting zones, staff stations, and support areas.
08 - Crowd Experience & Public-Facing Support
On-ground attendee guidance, issue resolution, and public-facing coordination across live windows.
09 - Hygiene, Cleaning & Reset Cycles
Continuous cleaning, wet-zone maintenance, waste handling, and reset support across shared areas.
10 - Vendor / Staff / Back-of-House Coordination
Staff movement, replenishment, shift transitions, and back-of-house controls to sustain live operations.
11 - Command, Communications & Live Coordination
Centralized oversight for timing, staffing, escalation, and inter-team coordination during setup and live hours.
12 - Teardown & Site Restoration
Controlled dismantling, asset recovery, waste clearance, and site handback after event completion.
Operational Zones
- Entry & Registration Zone
- Queue & Holding Zone
- Slide Operations Zone
- Tube Handling Zone
- Safety & Oversight Positions
- Support & Back-of-House Zone
Key Performance Metrics
- 50,000+ attendees
- 1,000-foot slide footprint
- 100+ vendor partnerships
- 1.5M+ social media engagement
Experience Design & Operating Priorities
Built for safety, throughput, and public confidence.
Execution priorities focused on safe participant flow, reduced queue friction, fast issue resolution, reliable asset circulation, and clean public-facing presentation.
Operational controls remained active across entry control, flow sequencing, safety coverage, site readiness, and reset discipline to keep every zone working as one system.